Smart Card Starter Pack
- Standards WP9-03m v2.0
- Tourist Services WP9-03l v2.0
- Sport & Amenity WP9-03k v2.0
- Social Services WP9-03j v2.0
- Legal Services WP9-03i v2.0
- Car Parks WP9-03h v2.0
- Travel WP 9-03g v2.0
- Personnel WP9-03f v2.0
- Education WP9-03e v2.0
- Arts and Culture WP9-03d v2.0
- Core Functions WP9-03c v2.0
- Terminals and Devices WP9-03b v2.0
- Scheme Architecture WP9-03a v2.0
- Market Research - Starter Pack Requirements WP9-02v8.0
- Starter Pack Overview WP9-01v2.0
Standards WP9-03m v2.0
Friday, 7 May 2004This document provides an insight into the use made of standards by the Starter Pack.
WP9-03m Standards v2.0 Release (407.00kb)
Standards are dealt with (in a range of documents prefixed WP3) elsewhere in the project. However, this document provides an insight into the use made of standards by the Starter Pack and touches on areas such as security, quality and information assurance, infrastructure and type approval where further work is required.
Interoperability and interchangeability are growing requirements in services to the public. They are not delivered by the formal international standards. Instead those international standards are the starting point for the development of prescriptive specifications. Such specifications, if they become generally accepted, turn into de facto standards.
A wide definition of ‘standard’ is used in this document: ‘that which is normally used as the reference or target to aim for (document, object, etc)’. This encompasses de jure international standards (plus a small number of remaining UK national standards in this area) and specifications that have become de facto standards (from both industry and the public sector).
Tourist Services WP9-03l v2.0
Friday, 7 May 2004 This document sets out the functional requirements for a Visitor Card Scheme.
WP9-03l Tourist Services v2.0 Release (506.50kb) Local Authorities that operate citizens’ card schemes should seek to assure the sustainability and continuing viability of such schemes by establishing associated revenue-generating activities wherever possible. At the same time, they have a duty to promote the economic success of the business community within their community. In areas of England that attract tourism, both of the above objectives can be supported by the establishment of a Visitor Card scheme as part of a programme for Tourist Services.
Such Visitor Card schemes would normally be owned and operated by third-party commercial enterprises in partnership with one or more LA’s. The corporate structure would typically comprise a special-purpose-vehicle Operating Company.
This document sets out the functional requirements for such a scheme.
Sport & Amenity WP9-03k v2.0
Friday, 7 May 2004This document sets out the functional requirements for a Smart card scheme for such services citizen services and activities.
WP9-03k Sport Amenity v2.0 release (2.82mb)The Sport and Amenity Services within local government cover a wide range of citizen services and activities which are either managed internally or are subject of management contracts. This document sets out the functional requirements for a Smart card scheme for such services.
The Services may be provided all the year round (eg Indoor Leisure Centres etc) or on a seasonal or short-term basis (eg Outdoor Bowling etc).
The range of Service Activities is wide, but there are trading similarities (and thus functional requirement similarities) between many of them.
Fundamentally, the attributes are activities where Booking is required or where no Booking is necessary. Booking can be offered on "First Come" basis or in conjunction with an advanced Pre-Booking System.
Each Service may be offered in conjunction with a number of booking and/or visit restrictions/conditions including what Activities, Facilities, Days and Times, and age ranges.
Social Services WP9-03j v2.0
Friday, 7 May 2004This report considers how Citizen purse payments can replace cash payments.
WP9-03j Social Services v2.0 release (354.00kb)
Social Services within local government promote social welfare and are designed to support the informal care provided by families, neighbours and the community in general.
It is considered that Citizen purse payments to replace cash payments for both Home and Day Care services and Time & Attendance monitoring to qualify carers for Carers’ Allowance and other Carer benefits and services are ideal candidates for smart card schemes.
This document provides functional outlines for how the services outlined above can be delivered through a chip card.
Legal Services WP9-03i v2.0
Friday, 7 May 2004This document provides functional outlines for how service(s), delivered through a chip card, can be developed to address e-democracy and electronic voting, especially in conjunction with smart card projects.
WP9-03i Legal Services v2.0 Release (460.50kb)
In line with central government policy development on e-government, Local Authorities are developing initiatives with regard to e-democracy and electronic voting, especially in conjunction with their smart card projects.
Currently, there is considerable debate in the public domain associated with electronic voting and democracy, which has not yet firmed into any local or national core principles, guidelines on how an electronic voting system should function.
The service facility on a local authority smart card, outlined in this document covers two specific areas which can be incorporated into a smart card scheme, namely:
- Voter registration, in person and on-line
- actual vote casting, both local and remote
This document provides functional outlines for how such service(s), delivered through a chip card, can be developed to address and cover some of the issues, flexibly and reliably.
Car Parks WP9-03h v2.0
Friday, 7 May 2004This document covers how services, delivered on a chip card, can be developed to address and cover all council car park issues.
WP9-03h Car Parks v2.0 release (455.50kb) Local Authorities everywhere have issues with parking with regard to Council employees who need permanent parking during working hours or who need to use their vehicles to come and go through various council car parks during the course of their work, without paying. They also have to deal with Visitors who need regular, legitimate access to those same council car parks and those who need occasional access to council car parks and who pay for such services.
This document provides functional outlines for how such services, delivered on a chip card, can be developed to address and cover all these issues, flexibly and reliably.
Travel WP 9-03g v2.0
Friday, 7 May 2004This document provides functional and organisational outlines for the use of smart media.
WP9-03g Travel v2.0 Release (462.00kb) Local Authorities in the UK have requirements to support the travel needs of citizens, particularly the elderly and those with special needs.
This document provides functional and organisational outlines for the use of smart media (the chip card or other physical formats) to improve service delivery and accountability in a flexible and reliable manner. Particular attention is given to public transport services.
Functions described in this document conform to the ITSO™ Specification and emerging Business Rules, as developed by ITSO. Use of the ITSO method is mandated for local authorities in England. The development of the ITSO™ Specification, support services and security module has been supported, financially, by the DfT.
For public transport and related travel functions managed by local authorities this document sets out: Scheme & chip architecture, Chip map, Off-line terminal requirements, Interface to host system to deal with a wide range of concessionary passes, badges and tokens.
Personnel WP9-03f v2.0
Friday, 7 May 2004This document provides functional outlines of various services and facilities which could be incorporated in a local authority chip card.
WP9-03f Personnel v2.0 Release (614.00kb) This particular document provides functional outlines of various services and facilities which could be incorporated in a local authority chip card, which would be relevant and useful to the authority itself such as: Badge ID; Physical and Logical Access Control, Time and Attendance, Cashless Catering and Meal Allowances, Photocopying, etc.
Education WP9-03e v2.0
Friday, 7 May 2004This document provides smart card functional requirements for Education Services.
WP9-03e Education v2.0 Release (3.03mb)
This document provides smart card functional requirements for Education Services.
It covers a wide range of facilities and functions as set out below:
- Citizens' Purse Payments, Education Catering Allowance and Education Catering Purse
- Healthy Eating Points and School Shop (Stationery, Uniform etc)
- Access Control - Physical & Logical
- School & Examination Registration and Attendance
- Clothing Grants, Higher School Bursaries
- School Extras - Music Tuition, School Trips etc
- School Libraries - Borrower
- Parental Communication
Arts and Culture WP9-03d v2.0
Friday, 7 May 2004This document provides functional specifications for Arts & Cultural Services card schemes
WP9-03d Arts Culture v2.0 Release (849.00kb) Local Authorities typically operate a centralised Library Management System to which all Branch Library Terminals are linked on-line. These systems are available from a limited number of specialist software suppliers.
This particular document provides functional specifications for Arts & Cultural Services card schemes, covering Libraries, membership, Library Borrowers, a wide range of transaction types and ancillary services such as Fax, Internet and Photocopier use.
Core Functions WP9-03c v2.0
Friday, 7 May 2004This document covers the Core Functions of a Citizen Purse in detail showing Payment Integrity and Transaction Types.
WP9-03c Core Function v2.0 Release (758.00kb) This document and all related WP9 specification documents have been developed by the NSCP to aid those considering the introduction of a multi-application smart card scheme. It is not the intention that they should be followed in a prescriptive way, but used as a basis for scheme development.
This particular document sets out the functional requirements describing the minimum features and core logical processes required for a Citizen Purse to provide Consumers and Merchants with a payment product that is faster, easier and more convenient than physical cash, particularly in small value transactions.
The Functional Requirements do not imply any particular Purse Specification.
It covers the Core Functions of a Citizen Purse in detail showing Payment Integrity and Transaction Types.
Terminals and Devices WP9-03b v2.0
Friday, 7 May 2004
This document is to be used as a basis for scheme development.
WP9-03b Terminals Devices v2.0 Release (649.50kb)
This document and all related WP9 specification documents have been developed by the NSCP to aid those considering the introduction of a multi-application smart card scheme. It is not the intention that they should be followed in a prescriptive way, but used as a basis for scheme development.
This particular document provides specifications for various types of terminal, which could interact with smart cards in the process of delivering services, either within local authority premises or on sub-contractor sites, where they may need to be incorporated within existing systems.
It covers generic requirements for Terminals and Devices for:
- Local Consolidation Servers
- Retail EPoS Terminals
- Unattended Purse Load Terminals
- Unattended PoS (Vending) Terminals
- On-Bus Terminals
- Car Park Terminals & Barriers
- Library Readers
- Library Self-Check Terminals
Scheme Architecture WP9-03a v2.0
Friday, 7 May 2004This document provides a functional specification for the Starter Pack scheme.
WP9-03a Scheme Architecture v2.0 release (1.72mb) This document and all related WP9 specification documents have been developed by the NSCP to aid those considering the introduction of a multi-application smart card scheme. It is not the intention that they should be followed in a prescriptive way, but used as a basis for scheme development.
The Functional Requirements for the National Smartcard are based upon the model used by the international banks for their global and inter-operable debit and credit card products. They also take into account many of the electronic cash schemes, such as Mondex and VisaCash, that have been implemented and piloted around the world.
Against this background has been the need to recognise that the National Smartcard may simply provide an extra Payment Method which will be accepted alongside existing Payment methods at the Point-of-Sale and which may well be a part of a multi-tender transaction.
The fundamental philosophy is that the Chip is the Master and that the Cardholder Management Database will be updated at the End-of-Day to mirror the contents of each Chip. Thus, so long as all Chip Acceptor Transaction Records have been successfully polled, it will be possible to reconstruct the Chip Map at the Host and, subject to Card Scheme policy, produce Replacement Cards within a relatively short period of time.
This document provides a functional specification for the Starter Pack scheme with a schematic architecture including central host system modules and associated networks. It deals with the necessary cardholder management sub-system, personalisation management, hot card management, site & chip acceptor management, and an application management sub-system.
Market Research - Starter Pack Requirements WP9-02v8.0
Friday, 7 May 2004This document identifies what local authorities would require in a starter pack.
WP9-02 Market Research Starter Pack Requirements - v8 Release (501.50kb)
The main purpose of the National Smart Card Project is to assist local authorities embarking on smart card projects, and the main purpose of this study, as a contribution to the National Project has been to identify what such local authorities would require in a starter pack. To achieve that objective we have contacted, or tried to contact, all English local authorities and in the process we have collected information about smart card projects, both planned and implemented.
First some smart card basics: The NSCP is interested in two basic types of smart cards, Contact and Contactless (Proximity) Cards. Contact smart cards are read when the reader contacts a small chip on the front of the card. Contactless smart cards are read via an antenna, eliminating the need to insert and remove the card by hand. Once such a card is in close proximity to a reader receiver, the card will begin communicating with it. Contactless cards can be used in applications in which card insertion/removal may be impractical or in which speed is important, for example almost all smart cards used for transport user applications are contactless - using a contact card would seriously slow down the loading of a bus.
Authentication is a key issue. Smart cards can be used to identify a person and hold information about that person. In this case, it is important that the information is correct about the person identified and that the person identified is the person using the card. The implications of the information about the person identified being incorrect can be very serious. For example, in healthcare applications in which the card may hold medical information about the holder that could be crucial in emergency treatment, the correctness of the information could be a matter of life or death.
Smart cards have four main functions: to gain access to buildings or facilities; to prove entitlement to benefits in various forms, to record an event or a transaction and to make payment. Almost all smart card functions fall into one of these four categories and most smart card applications use a combination of these functions as described below.
Local authorities provide services in dozens of service areas, such as education, libraries, leisure etc., and within those areas literally hundreds of specific services are provided. Service users need to identify themselves, often to confirm entitlements and in most cases events can be recorded and goods and services paid for, so smart cards can be used in some way in most local authority service areas.
To illustrate, popular and typical applications are: in Education to record attendance at school, enable cashless catering and encourage further education (Connexions Card); in Leisure to record use of facilities, enable payment for services and facilities used and confirmation of entitlements for people who qualify for free or reduced cost services; and in Libraries and many other areas. Transport is another very important smart card area because a higher proportion of citizens use, or are entitled to use, public transport than any other local authority service, and because people use transport services, over wider geographic areas than other local authority services.
With this background, (as of mid-2003) over 100,000 multi-application cards have been issued and most of these by just four projects, Cornish Key, NERSC, Southampton Smartcities and Newham Connects.
About 160,000 single application cards have been issued and these are mainly transport cards related to two projects, Nottinghamshire and Nowcards (NB Transport for London's Oyster card has been launched since this report was submitted.
Over 100 English local authorities are either considering/evaluating smart card projects (53) or are in the process of planning smart card projects (52). Including the 36 or so local authorities involved in active smart card schemes therefore, about 140 out of the total 430, or about one third of, English local authorities are in some way involved in smart card schemes.
Several key issues were identified in the study, all of which relate to smart card efficiency and effectiveness. The issues are as follows:
· which types of smart card to use;
· wallet bulge;
· branding;
· cost per smart card application
o how many applications per card;
· application hierarchy
o national versus, regional, versus local applications;
· standards
o to what extent should standards be adopted by local authorities
o which standards;
· What project approach to adopt
o tactical or strategic.
With regard to starter pack requirements, local authorities require responses to the following questions:
- What are smart cards and how can they be used by local authorities, and in broad terms what are the potential costs and benefits?
- What needs to be done to determine which applications, if any, should be considered first?
- What partnerships with other organisations should be considered?
- What are the smart card options and what should be taken into account in making a choice?
- What hardware and software is required and what products and services are available from which suppliers?
- Is there a business case for the project?
- What are the key implementation issues and what is to be learned from experience so far?
- How should cards be promoted to potential users and local authority employees?
Starter Pack Overview WP9-01v2.0
Friday, 7 May 2004This document is intended to be read by any individuals who have an interest in the National Smart Card Starter Pack.
WP9-01.1 - Starter Pack - Overview v2.0 Release (887.00kb)
1. Preface
This document is intended to be read by any individuals who have an interest in the National Smart Card Starter Pack.
2. Scope
This document intends to provide an overview as to what the National Smart Card Starter Pack is and the benefits it can provide to a Local Authority.
It also provides high level examples of the Smart card issuance process and Smart card management with an overview on each section.
3. Assumed Knowledge
This document assumes the individual has no knowledge of the National Smart Card Starter Pack or general knowledge of Smart cards.
